The Sparviko dashboard
A real 30-day view from our own shop. Fully customizable, so you and your advisors each see what matters to you.
Your shop's dashboard is what you open in the morning to see what Brooke did. Everything in one place, grouped clearly.
A headline strip across the top shows the lifetime numbers from your launch date: estimated revenue captured, total conversations, appointments booked, messages taken, calls transferred. The proof in dollars that she's earning her keep.
Today, 7 days, 30 days, 60 days, 90 days, or all time. Every tile below the selector respects the range you picked.
- Total conversations (with a small trend sparkline)
- Phone calls and chat sessions
- Average call length
- After-hours captured (calls she handled when you were closed, "would have been missed")
- Time saved on the phone, calculated against a 4-minute human-call benchmark
- New vs returning callers
- Appointments booked
- Messages taken (forwarded to your staff)
- Calls transferred (routed to a human)
- Revenue captured at your average ticket
- ROI: revenue captured net of your monthly Sparviko cost
- Appointment accuracy: how often Brooke's bookings landed clean vs. needed correction
- Urgent calls: count of calls flagged for your attention. "All clear" on a clean day.
Each row shows the caller, a tag (new caller, returning, blocked), the first line of the call, the time, and duration. Click any row to expand into the full call detail.
Type a name, phone, or vehicle in the top bar. Searches all your call history.
Any callers currently blocked. Unblock from this panel.
Top services requested in the period, plus an hour-of-day and day-of-week heatmap so you can see when your phone actually rings.
A separate page where you type a phone number or VIN and pull every visit, every car, total spent per car, total spent overall. Click into any past visit for what was done and what was deferred.
